top of page

Privacy Policy

M A LUXZ Privacy Policy

Overview

 

M•A LUXZ is committed to protecting your personal information and ensuring a secure, transparent, and trustworthy experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services or website.

Privacy Policy - the basics

Information We Collect

We may collect personal information including:

 

  • Full name

  • Email address

  • Phone number

  • Pick-up and drop-off addresses

  • Payment details (processed securely)

  • Service preferences and communications

  • Website usage data (if applicable)

 

How We Use Your Information

We use collected information to:

 

  • Process and confirm bookings

  • Provide chauffeur services

  • Communicate updates or changes

  • Improve client experience and service quality

  • Meet legal and regulatory requirements

  • Prevent fraud and enhance security

We do not sell or trade personal information under any circumstances.

Data Protection

We implement secure systems and protocols to protect your information from unauthorized access, misuse, loss, or disclosure. Payment information is processed through secure, compliant third-party platforms.

 

Information Sharing

We may share data only when necessary:

 

  • With trusted service providers assisting with operations

  • To comply with legal obligations

  • To protect safety, rights, or property

No personal information is shared for marketing purposes without explicit consent.

 

Data Retention

 

We retain client information only as long as needed to provide services, fulfil legal obligations, or resolve disputes.

 

Client Rights

Clients may request to:

 

  • Access their stored personal data

  • Correct inaccuracies

  • Request deletion (subject to legal limitations)

  • Opt out of non-essential communications 

Requests can be made by contacting our customer support team.

 

Cookies & Tracking

 

We may use cookies to enhance website performance and personalize user experience. Clients may disable cookies through their browser settings.

 

 

Policy Updates

​

We may revise this Privacy Policy periodically. Continued use of our services indicates acceptance of any updated terms.

​

​

bottom of page